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ASSA ABLOY
Customer Service Administrator
Join ASSA ABLOY as a Customer Service Administrator in Melbourne. Leverage ServiceNow skills to manage inquiries, create work orders, and support finance. Competitive pay, hybrid model, and career growth!
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 27, 2025
SKIDATA is seeking a proactive and detail-oriented Customer Service Administrator to join their National Operations Centre team in Port Melbourne. The role involves managing customer enquiries, creating service work orders, scheduling technician allocation, and supporting invoicing and finance processes. This position requires excellent communication, organisational skills, and a commitment to providing exceptional customer service.
Requirements
- 1–2 years’ experience in customer service, administration, or a similar role.
- Strong communication and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
- Experience with ServiceNow or similar systems is an advantage.
Benefits
- Competitive compensation package
- Hybrid work model
- Supportive, collaborative, and inclusive team environment
- Chance to build a career with a global brand
Requirements Summary
1-2 yrs exp in support. Qual/Cert IV in Admin, Telecommunications, or related. Strong communication & organizational skills
