Customer Service Specialist with Greek (12-month contract)

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Customer Service Specialist with Greek who will work in a rewarding role within a diverse team that is pushing boundaries.

Requirements

• Fluency in speaking and writing in Greek (minimum C1 level)
• Intermediate in speaking and writing in English at a minimum B2 level
• Fast learner with strong customer service focus
• High degree of accuracy and attention to details
• Strong communication and cooperation skills
• Strong cultural awareness
• Experience in handling SAP and/or Service Management Tools (e.g. ServiceNow) – nice to have
• A comprehensive understanding of the local culture of supported countries - nice to have
• Work experience in a virtual, multi-national set up - nice to have
• Knowledge of eCommerce business – nice to have

Benefits

• Private medical coverage
• Life insurance
• Employee Assistance Program
• MyBenefit program
• Employee social fund
• Recognition awards
• Swarovski products discounts
• Learning and development programs
• Volunteering leave