Computacenter AG & Co. oHG

Customer Solution Architect

Join Computacenter AG as a Customer Solution Architect in Nürnberg. Leverage ServiceNow expertise to develop tailored IT solutions, ensuring customer success. Enjoy flexible hours, 30+ vacation days, and growth opportunities.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 16, 2025

As a Customer Solution Architect, you will support customers strategically and develop tailored solutions from our portfolio. You will analyze customer's strategic roadmap and technical challenges and develop suitable solutions, position Computacenter as a trusted partner, and coordinate all involved departments.

Requirements

  • 10 years of experience in strategic customer consulting, pre-sales or solution-oriented sales support in the IT sector
  • High level of customer orientation and sense of business relationships
  • Strong technical background, experience and knowledge of leading tools such as ServiceNow, NextThink and Genesys
  • Well-developed communication and presentation skills on various levels in German and English

Benefits

  • Mobile working and flexible working hours
  • At least 30 days of holiday plus tradition days, paid special leave and sabbaticals
  • Development opportunities, internal or external training, professional or management career, conferences, events, mentoring or coaching
  • Family-friendly policies, marriage and birth allowance, support through the family service
  • Approachable culture, 'you' counts with us across all levels

Requirements Summary

10 years of experience in IT sector, strong technical background, good communication skills