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Adventus
Customer Success Administrator
Customer Success Administrator at Adventus (Manila). Manage administrative requests, support CSM operations. Diploma+, 1yr exp, MS Office proficiency, ServiceNow CSM experience preferred. English fluency required.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 7, 2025
Adventus is an ICT Solutions and Services Provider that helps organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services.
Requirements
- Minimally a Diploma or Bachelor's degree
- At least 1 year of relevant and proven experience
- Proven ability to manage multiple administrative requests
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience in ServiceNow Customer Service Management (CSM) is a plus
- Excellent written and spoken command of the English language
- Clear and professional written and verbal communication skills
- Comfortable working independently and with cross-functional teams
Requirements Summary
Minimally a Diploma or Bachelor's degree, 1 year of experience, administrative skills, and proficiency in Microsoft Office Suite
