Palo Alto Networks

Customer Success Engineer, SASE (CASB)

Join Palo Alto Networks as a Customer Success Engineer, SASE (CASB) in Chicago. Leverage ServiceNow skills to drive product adoption and deliver training.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Incident Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 10, 2025

Palo Alto Networks is seeking a Customer Success Engineer, SASE (CASB) to provide advanced technical expertise and leadership for customers, ensuring they maximize their investment in our products. The successful candidate will work closely with CISOs, CTOs, and other technical teams to drive product adoption, lead complex feature implementations, and deliver advanced training programs.

Requirements

  • 8+ years of industry experience with deep expertise in network security, cloud infrastructure, and related technologies.
  • Strong understanding of Cloud Access Security Broker (CASB) and Data Loss Prevention (DLP) technologies and their implementation best practices.
  • Hands-on experience deploying and managing the leading CASB/DLP solutions (Microsoft, Symantec/Broadcom, Netskope, Skyhigh, etc.)
  • Experience in administration/design/architecture of major SaaS applications in the market and their security and data protection features (O365, Google Workplace, SFDC, ServiceNow, Atlassian, Slack, etc.)
  • Relevant certifications (e.g., Certified Cloud Security Professional (CCSP), Palo Alto Certified Network Security Engineer (PCNSE), and Global Information Assurance Certification (GIAC) are a plus.

Benefits

  • Competitive compensation package including base salary and bonus
  • Restricted stock units
  • Employee benefits

Requirements Summary

8+ years of experience in network security, cloud infrastructure, and related technologies, with expertise in CASB and DLP technologies