Customer Success Executive - German Speaking

ServiceNow is seeking a Customer Success Executive to drive the execution of post-sales activities for Enterprise, Industries, and Commercial sectors. This role focuses on strategic leadership, relationship building with C-level executives, identifying risks, and maximizing ServiceNow's impact across customer initiatives. The ideal candidate will be a trusted advisor and collaborative partner, working to ensure customers achieve success and value realization.

Requirements

• AI integration and thought leadership
• Experience leading large-scale digital transformations in SaaS or enterprise software
• C-level presence & relationship management
• Strong leadership expertise
• Strategic account management
• Business acumen and problem-solving
• Cross-functional leadership experience
• Adaptability & change management
• Operational & execution excellence