ServiceNow

Customer Success Executive - German Speaking

Join ServiceNow as a Customer Success Executive in Berlin. Leverage ServiceNow skills to drive post-sales success, manage C-level relationships, and ensure renewals.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
July 28, 2025

The Customer Success Executive is responsible for driving the execution of post-sales activities across Enterprise, Industries, and Commercial sectors, accelerating customers' journey to success, and ensuring predictable renewals.

Requirements

  • AI Integration & Thought Leadership
  • Enterprise SaaS Transformation & Strategic Advisory
  • C-Level Presence & Relationship Management
  • Leadership Expertise
  • Strategic Account Management
  • Business Acumen & Problem-Solving
  • Cross-Functional Leadership
  • Adaptability & Change Management
  • Operational & Execution Excellence
  • Collaboration & Communication
  • Customer-Centric Mindset

Benefits

  • Ability to work with C-level executives
  • Opportunity to drive business transformation
  • Chance to work with cutting-edge technology
  • Collaborative and dynamic work environment
  • Opportunity for professional growth and development

Requirements Summary

15+ years of experience in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives