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ServiceNow
Customer Success Executive- Banking
ServiceNow Customer Success Executive - Banking in Montreal. Drive customer satisfaction & retention using ServiceNow platform. 10+ years experience, AI integration skills, certifications preferred. Flexible work, equal opportunity.
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
November 22, 2025
Customer Success Executive - Banking role at ServiceNow, responsible for post-sale customer relationships, driving customer satisfaction and retention through Impact delivery. Demonstrates strong understanding of customer industry and business strategies, and provides strategic recommendations and mentorship to customers and ServiceNow teams.
Requirements
- 10+ years of related work experience
- Canadian citizenship or permanent residency status and reside in Montreal
- Experience in leveraging or critically thinking about how to integrate AI into work processes
- ServiceNow certifications preferred
Benefits
- Flexible work arrangements
- Equal opportunity employer
- Accommodations for candidates with disabilities
- Export control regulations compliance
Requirements Summary
10+ years of related work experience, Canadian citizenship or permanent residency status, and experience in AI integration
