.svg)
ServiceNow
Customer Success Executive- HCLS
Join ServiceNow as a Customer Success Executive in Austin, TX. Leverage ServiceNow skills to enhance C-level client relationships and drive digital transformation in healthcare.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Implementer
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 13, 2025
ServiceNow is seeking a Customer Success Executive to develop relationships with C-level clients and improve Customer Outcomes. The role requires a candidate with experience in digital transformation, solutions consulting, or advisory services, with a proven track record at Fortune 100-1000 accounts. The ideal candidate will focus on strategic value realization and governance framework development.
Requirements
- Experience in integrating AI into work processes.
- Experience as a ServiceNow platform owner or responsibility.
- 12+ years progressive experience as part of a professional services organization.
- Knowledge and experience with multiple ServiceNow product suites.
- Understanding of digital transformation design, implementation, and management.
- Experience in the healthcare/life sciences industry.
Requirements Summary
12+ years of professional services exp. ServiceNow platform ownership, digital transformation expertise, and knowledge of multiple product suites are key. Understanding healthcare/life sciences required
