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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Riyadh. Drive digital transformation, manage strategic accounts, and leverage ServiceNow skills for customer satisfaction. Competitive salary and growth opportunities.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
August 21, 2025
ServiceNow is seeking a Customer Success Executive to drive value in one of its largest and most strategic accounts in Saudi Arabia. This role involves developing and managing a Customer Impact account plan, aligning stakeholders, accelerating business value, and maximizing customer satisfaction. The ideal candidate will possess a strong leadership and advisory experience and a proven track record of driving digital transformation within SaaS or enterprise software environments.
Requirements
- AI Integration & Thought Leadership
- Enterprise SaaS Transformation & Strategic Advisory
- C-Level Presence & Relationship Management
- Leadership Expertise
- Strategic Account Management
- Business Acumen & Problem-Solving
- Cross-Functional Leadership
- Adaptability & Change Management
- Operational & Execution Excellence
- Collaboration & Communication
- Customer-Centric Mindset
Benefits
- Competitive salary
- Opportunity to work with innovative AI technology
- Career growth potential
- Supportive work environment
Requirements Summary
15+ years' management consulting or leadership experience. Enterprise SaaS transformation expertise. C-level relationships. Strong strategic account management skills
