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ServiceNow
Principal Business Process Consultant
Join ServiceNow as a Principal Business Process Consultant in Riyadh. Drive platform adoption, enhance processes, and engage EMEA clients. AI integration and HR/ITSM expertise required.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 21, 2025
ServiceNow is seeking an Expert Services Principal Business Process Consultant to drive the adoption and success of their platform by partnering with customers and stakeholders. The role involves building long-term customer relationships, defining process improvements, and ensuring solutions align with business needs. It's an on-site position focused on EMEA clients.
Requirements
- Experience in integrating AI into processes
- Significant business process consulting experience
- Defining future-state business processes
- Excellent communication and presentation skills
- Fluency in Arabic and English
- Experience in HR/ITSM strategies
Requirements Summary
Experience with AI, complex orgs, and future process definitions. Strong communication and consulting skills in EMEA. Fluent Arabic & English
