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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Stockholm. Drive post-sales success, leverage ServiceNow skills, and ensure customer transformation.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 29, 2025
The Customer Success Executive is responsible for providing strategic leadership and driving the execution of post-sales activities across our most strategic accounts in Sweden. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives.
Requirements
- AI Integration & Thought Leadership
- Enterprise SaaS Transformation & Strategic Advisory
- C-Level Presence & Relationship Management
- Leadership Expertise
- Strategic Account Management
- Business Acumen & Problem-Solving
- Cross-Functional Leadership
- Adaptability & Change Management
- Operational & Execution Excellence
- Collaboration & Communication
- Customer-Centric Mindset
Benefits
- equal opportunity employer
- strive to create an accessible and inclusive experience for all candidates
- accommodations for candidates with disabilities
Requirements Summary
Deep expertise in technology-enabled business transformations, coupled with a proven ability to advise at the executive level, fluency in English and Swedish, and a minimum of 15 years in management consulting, solution consulting, or a leadership role at a top-tier consulting firm
