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ServiceNow
Customer Success Executive
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 24, 2025
ServiceNow is seeking a Customer Success Executive to lead post-sales activities for the most valuable accounts. This role is crucial for driving ServiceNow's value, accelerating customer success, and ensuring predictable renewals. The Executive will partner with C-level executives, guide seamless business transformation initiatives, and foster collaboration with ServiceNow's teams.
Requirements
- AI Integration & Thought Leadership
- Enterprise SaaS Transformation & Strategic Advisory
- C-Level Presence & Relationship Management
- Leadership Expertise
- Strategic Account Management
- Business Acumen & Problem-Solving
- Cross-Functional Leadership
- Operational & Execution Excellence
- Collaboration & Communication
- Customer-Centric Mindset
Requirements Summary
15+ years of management consulting/solution consulting experience. Strong experience with enterprise SaaS/SaaS & strategic advisory. Fluent in English and experience leading complex accounts
