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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Riyadh. Drive value in strategic accounts, leveraging AI and digital transformation skills. Competitive salary and benefits.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
Change Management
DevOps
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 29, 2025
ServiceNow is seeking a Customer Success Executive to drive value in one of their largest and most strategic accounts in Saudi Arabia. The role involves developing and managing an Impact account plan, working closely with key stakeholders, and delivering results against KPIs to accelerate business adoption and platform value. This is a full-time, in-site position with the option of remote work.
Requirements
- Experience leveraging AI to enhance work processes, decision-making, and problem-solving
- Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.
- Proven ability to engage, influence, and build lasting relationships with senior executives.
- Demonstrated success in leading high-impact customer success or consulting teams.
- Strong experience working across multiple departments, driving alignment, and managing stakeholders.
- Adaptability & Change Management
Benefits
- Competitive Salary
- Comprehensive Health Insurance
- Paid Time Off
Requirements Summary
15+ years of leadership experience. Extensive experience leading large digital transformations. Ability to build strong relationships with executives and navigate complex stakeholder landscapes
