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Optimiza
ServiceNow Administrator
Join Optimiza as a ServiceNow Administrator in Riyadh. Leverage your 3-5 years of ServiceNow experience to enhance IT service delivery and workflows.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 1, 2025
Optimize is seeking a skilled ServiceNow Administrator to join their IT Service Management team. The role involves configuring, customizing, and managing the ServiceNow platform to enhance service delivery and optimize workflow processes. Collaboration with stakeholders is key to improving service delivery and workflows.
Requirements
- Administer and maintain the ServiceNow platform.
- Configure and customize ServiceNow modules, workflows, and user interfaces.
- Manage incident, problem, change, and request management processes.
- Develop and maintain ServiceNow reports, dashboards, and performance analytics.
- Collaborate with cross-functional teams.
- Perform system upgrades, patches, and regular maintenance.
Requirements Summary
Bachelor's degree in related field. 3-5 years ServiceNow experience. Strong understanding of ITIL & service management
