Customer Success Executive

ServiceNow is seeking a Customer Success Executive to lead post-sales activities for a portfolio of valuable accounts. The role focuses on driving customer success, fostering strategic partnerships, and identifying opportunities for value realization. The ideal candidate will be a trusted advisor, capable of navigating complex situations and driving sustainable growth for ServiceNow customers.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• Strong experience in running large-scale, strategic accounts.
• Demonstrated success in building and leading high-performing Customer Success or Consulting teams.
• Strong experience building relationships with C-level business leaders.
• Adaptability to thrive in a rapidly changing environment.
• Excellent communication and collaboration skills.