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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Vorens. Drive post-sales success, leveraging SaaS expertise and strategic leadership. 15+ years required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 26, 2025
ServiceNow is seeking a Customer Success Executive to drive post-sales activities and accelerate customers’ journey to success. The role involves strategic leadership, partnership with C-level executives, and identifying and mitigating risks to ensure customer value realization. The ideal candidate will be experienced in enterprise-level SaaS transformation and possess strong leadership, strategic advising, and relationship-building skills.
Requirements
- Strong background in Enterprise-level SaaS Transformation and Strategic Advisory
- Experience leading large-scale digital transformations within SaaS or enterprise software environments
- Experience engaging and building lasting relationships with senior executives
- 15+ years in management consulting, solution consulting or a leadership role at a top-tier consulting firm
- Successful leadership experience in a highly impactful customer success or consulting team
- Fluency in English and Arabic
- Ability to navigate dynamic environments and adjust strategies
Benefits
- Competitive salary
- Comprehensive benefits package
Requirements Summary
15+ years leadership experience. Strong SaaS transformation experience. Fluent in English and Arabic. Requires experience in a consulting or solution-focused role
