Customer Success Executive (Finnish-speaking)

ServiceNow is seeking a Customer Success Executive to drive strategic post-sales activities within a valuable account. This role focuses on accelerating customer success, ensuring renewals, and maximizing ServiceNow’s impact on business transformation. The ideal candidate will serve as a trusted advisor, partner with C-level executives, and mitigate risks to deliver on business outcomes.

Requirements

• Deep expertise in AI integration and strategic advisory
• Extensive experience leading large-scale digital transformations in SaaS or enterprise software
• Proven ability to engage, influence, and build lasting relationships with senior executives
• Minimum 15 years in management consulting, solution consulting, or a leadership role at a top-tier consulting firm
• Fluency in Finnish and English