Customer Success Executive (Finnish-speaking)

ServiceNow is seeking a Customer Success Executive to lead post-sales activities and drive customer value. The role involves guiding customers through digital transformation initiatives, collaborating with C-level executives, and mitigating risks to ensure success. ServiceNow is a leader in AI-enhanced cloud-based technology, serving over 8,100 customers and 85% of Fortune 500 companies.

Requirements

• Experience in enterprise-level SaaS Transformation and Strategic Advisory
• Proven ability to engage senior executives
• Strong relationship management skills
• Leadership in managing complex customer success teams
• Fluency in Finnish and English
• 15+ years in management consulting, solution consulting, or a leadership role
• Strategic Account Management experience
• Operational and execution excellence
• Adaptability to changing environments