.svg)
ServiceNow
Senior Customer Success Manager
Join ServiceNow in Helsinki as a Senior Customer Success Manager. Drive customer adoption, build relationships, and leverage ServiceNow skills for success.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 8, 2025
ServiceNow is seeking a Senior Customer Success Manager to be a trusted advisor and single point of contact for customers. The role involves driving adoption, building strategic relationships, and ensuring customer success through personalized guidance, data-driven insights, and continuous collaboration. This position combines strategic thinking, customer relationship management, and operational excellence to drive value from ServiceNow's products.
Requirements
- Drive Business Outcomes
- Strategic Guidance
- Customer Success & Adoption
- Create Tailored Success Plans
- Lead Issue Resolution
- Drive Innovation and Advocacy
- Cross-Functional Collaboration
- Excellent Communication
Benefits
- Competitive salary
- Opportunities for growth
- Work environment
Requirements Summary
8+ yrs tech-driven experience. SaaS/IT knowledge a must. Strong analytical & communication skills are critical for building relationships & driving results
