ServiceNow

Customer Success Executive (P)_B'lore/Mumbai/Delhi

Join ServiceNow as a Customer Success Executive in Bangalore. Leverage your 12+ years in consulting to drive platform adoption and optimize cloud services.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 29, 2025

ServiceNow is seeking a Customer Success Executive to accelerate platform adoption and improve customer outcomes. This role involves developing relationships with C-level executives, understanding their goals, and executing customer roadmap initiatives. The executive will advocate for ServiceNow best practices and contribute expertise on cloud service optimization.

Requirements

  • 12+ years progressive experience as part of a professional services organization
  • Management consulting role at a top-tier consulting company
  • Understanding of issues and goals driving digital transformation
  • Expertise in digital transformation design, implementation, and management
  • 5+ years large program experience (multi-tracked, OCM)
  • Co-Delivery experience with Big 4, large SI's

Requirements Summary

12+ years in professional services. Management consulting role is required. Understanding of digital transformation is essential. Extensive program/multi-tracked experience with OCM & Co-Delivery skills are needed