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ServiceNow
Customer Success Manager - Korean Speaking
Join ServiceNow as a Korean-speaking Customer Success Manager in Singapore. Drive customer outcomes using ServiceNow tools, AI integration, and ensure account health.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
As a Customer Success Manager, you will oversee a large portfolio of commercial and enterprise accounts, ensure customers are technically healthy and on the most recent version of our product, and drive effective customer outcomes. You will also build Customer Impact Plans and partner with account teams to help customers meet business objectives and achieve success.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Related work experience; Customer Success, Project Management, Business Admin, and/or SaaS.
- Fluency in Korean is essential as this role needs to manage Korean customers in Korea
Benefits
- on-site location
- hybrid work arrangement
- equal opportunity employer
- accommodations for accessible and inclusive experience for all candidates
Requirements Summary
The ideal candidate has experience in leveraging AI, related work experience, and fluency in Korean
