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ServiceNow
Customer Support Rep
Join ServiceNow in Dublin as a Customer Support Rep. Leverage your technical skills and AI experience to support users on the ServiceNow platform.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 30, 2025
Customer Support Rep role involves logging calls and incidents, providing technical support, escalating to internal or external resources, and supporting users in the use of the ServiceNow platform.
Requirements
- Experience in leveraging AI into work processes
- Technical background and ability to learn and absorb technology quickly
- Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment
Benefits
- Equal Opportunity Employer
- Accommodations for candidates with disabilities
- Export Control Regulations
Requirements Summary
Technical background and AI experience required, prior experience in Customer HUB or Customer Care a plus
