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Devoteam
Customer Work Flow Business Lead (m/w/d)
Join Devoteam in Mainz as a Customer Work Flow Business Lead. Leverage your 5+ years of ServiceNow expertise to drive digital transformation and lead IT teams. Benefits include hybrid work, modern offices, and mentoring programs.
Consulting
Mid-Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 14, 2025
Devoteam is seeking an experienced CWF Domain Business Lead to strengthen their ServiceNow team. This role involves building and leading IT professionals at customers, supporting digital transformation initiatives, and providing business consulting services. The position requires a strong understanding of ServiceNow and strong leadership skills.
Requirements
- 5+ years of commercial and business expertise in the CWF area in a consultancy function.
- Demonstrable experience in implementing ServiceNow solutions (SalesForce).
- Experience in pre-sales activities for business development.
- Ability to engage with stakeholders at C-level.
- Excellent general business consulting and soft skills.
Benefits
- Modern offices
- Hybrid Working
- Devoteam Academy
- Gaming lounge
- Games and events
- Employee bonuses
- Modern IT equipment
- Corporate benefits
- Job trade and company car offer
- Pension scheme
- Insurance
- Capital benefits
- Integration Day
- Mentoring programs
Requirements Summary
5+ years of CWF consultancy experience, experience implementing ServiceNow, and strong leadership skills are required. Fluent German/English is essential
