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Computacenter AG & Co. oHG
Data Center Field Technician
Join Computacenter AG & Co. oHG as a Data Center Field Technician in Dallas, TX. Leverage ServiceNow for ticketing support, with travel and competitive benefits.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 17, 2025
As a Senior Customer Engineer, you will provide technical support, troubleshoot, and resolve tickets for internal and external customers, with 75% travel.
Requirements
- Proven experience in a data center environment
- Experience with Cisco, Dell, and POS systems
- Experience with ticketing systems such as ServiceNow
- Legally eligible to work in the United States
- Able to follow instructions and procedures
- Demonstrates an organized approach to work
- Demonstrates customer service abilities
- Routine administrative skills
- Good interpersonal skills, basic literacy and numeracy skills
- Demonstrates awareness of health and safety at work
- Able to meet the physical requirements of the job
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Health benefit plans
- Future financial security plans
- Peace of mind plans
Requirements Summary
Proven experience in data center environment, experience with Cisco, Dell, and POS systems, experience with ticketing systems, and ability to follow instructions and procedures
