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DXC Technology
Data Center Technician - Ashburn, VA
DXC Technology Data Center Technician in Ashburn, VA. Manage ServiceNow tickets, hardware installation, networking support. 5+ years field experience required. PTO, 401k, tuition reimbursement, visa sponsorship.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 8, 2025
The Data Center Technician is responsible for providing hands-on technical support within a CoLo data center environment, including hardware installation, basic networking support, ticket management, and on-site assistance for internal teams and external vendors.
Requirements
- Provide field support (5+ years preferred), including break/fix, hardware installation, and general hands-on IT assistance.
- Manage and update SNOW (ServiceNow) tickets and asset records.
- Perform networking troubleshooting, including crash carts and console connections, ILO/remote access tools, wired and wireless network connectivity, switch, router, core/aggregation, ISP hardware, and cabling issues.
- Serve as on-site “Hands and Eyes” support for remote network engineers.
- Escort third-party hardware vendors and ensure adherence to site policies.
- Perform rack-and-stack of servers, switches, and additional data center hardware.
- Cable management, including routing under raised floors and through endcaps.
- Conduct remote and on-site support for software/hardware installations.
- Safely lift and carry equipment weighing up to 50 lbs.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
High school diploma or GED, 5+ years of field support or data center experience, and ability to lift 50 lbs. and perform physical tasks in a server room setting
