Bank of America

Data Loss Prevention Operations Lead – Outbound Email

Join Bank of America as a Data Loss Prevention Operations Lead in Denver. Leverage ServiceNow for DLP rule optimization and email security. 5+ years in info sec required.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Service Catalog
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Strategic Portfolio Management
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Workflow Automation
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 7, 2025

We are seeking a technically skilled and detail-oriented analyst to support Data Loss Prevention (DLP) operations with a focus on outbound email monitoring. The successful candidate will proactively monitor DLP rule performance, support investigations, and contribute to the continuous improvement of detection, response, and automation capabilities.

Requirements

  • Minimum 5 years of experience in information security, or technology
  • Proficient in creating, testing, and optimizing DLP detection rules using regex and Exact Data Match (EDM)
  • Strong proficiency in writing Splunk queries and interpreting log data to support investigations and rule tuning
  • In-depth understanding of SMTP routing and email security infrastructure, including how policies and detection tools interact with mail flow
  • Deep understanding of the NIST Cybersecurity Framework and regulatory requirements, including regional restrictions
  • Experience with scripting or automation (e.g., Python, PowerShell, Bash) to support process optimization, alert triage, and reporting
  • Familiarity with workflow automation tools (e.g., ServiceNow Flow Designer, Jira Automation, Microsoft Power Automate)
  • Proven ability to communicate complex technical findings to both technical and non-technical audiences
  • Demonstrated problem-solving capabilities and ability to operate independently in a fast-paced, high-pressure environment
  • Relevant certifications: Security+, Network+, CEH, CISSP, CCNA, or CCNP
  • Due to the nature of the role and data access, enrollment in Associate Investment Monitoring may be required

Benefits

  • Discretionary incentive eligible
  • Benefits
  • Paid time off

Requirements Summary

5+ years experience in info sec, strong proficiency in regex and Splunk, deep understanding of email security infrastructure