Bank of America

Data Loss Prevention Operations Lead – Outbound Email

Join Bank of America as a Data Loss Prevention Operations Lead in Denver. Leverage ServiceNow for DLP rule optimization, email security, and automation.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Service Catalog
Department - JobBoardly X Webflow Template
Workflow Automation
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 7, 2025

The Data Loss Prevention Operations Lead – Outbound Email role is responsible for monitoring DLP detection activity, maintaining operational playbooks, and collaborating with business and technology teams to validate rule changes and assess operational impacts.

Requirements

  • Minimum 5 years of experience in information security, or technology
  • Proficient in creating, testing, and optimizing DLP detection rules using regex and Exact Data Match (EDM)
  • Strong proficiency in writing Splunk queries and interpreting log data to support investigations and rule tuning
  • In-depth understanding of SMTP routing and email security infrastructure, including how policies and detection tools interact with mail flow
  • Deep understanding of the NIST Cybersecurity Framework and regulatory requirements, including regional restrictions
  • Experience with scripting or automation (e.g., Python, PowerShell, Bash) to support process optimization, alert triage, and reporting
  • Familiarity with workflow automation tools (e.g., ServiceNow Flow Designer, Jira Automation, Microsoft Power Automate)
  • Relevant certifications: Security+, Network+, CEH, CISSP, CCNA, or CCNP

Benefits

  • Discretionary incentive eligible
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support to employees
  • Contributions to the sustainable growth of the business and the communities

Requirements Summary

5 years of experience in infosec or tech, DLP rule creation and optimization, Splunk queries, and scripting experience