N-iX

Data Operations Analyst

Join N-iX as a Data Operations Analyst to leverage SQL and ServiceNow for data issue management in pharma. Enjoy flexible work, competitive salary, and growth opportunities.

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Consulting
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Entry Level
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Service Management
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Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 16, 2025

We are seeking a Data Operations Analyst to support a large-scale, multi-phase deployment project in the pharmaceutical sector. This role is a hybrid of data analytics and operational incident management, requiring both technical data skills and a structured, process-oriented approach to managing data issues.

Requirements

  • SQL skills to investigate and validate data issues.
  • Experience with incident tracking systems (e.g., Jira, ServiceNow).
  • Prior experience in commercial pharma data operations (e.g., CRM, sales, field ops data).
  • Proven ability to manage incidents, track issues, and ensure timely resolution.
  • Process-oriented mindset with a focus on data quality and compliance.
  • Strong communication skills to collaborate with both technical teams and business users.

Benefits

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

Requirements Summary

2+ years of experience in data analytics and operations, SQL skills, experience with incident tracking systems