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Big Fish Games
Delivery Manager - Live Operations
Join Big Fish Games as a Delivery Manager - Live Operations in Sofia. Leverage ServiceNow skills to manage live operations, collaborate across teams, and drive project success. Competitive salary and growth opportunities await!
Direct Hire
Entry Level
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
April 23, 2025
We are looking for a Delivery Manager - Live Operations to own and manage the backlog of requests from live operators and vendors, leading review meetings, working with different departments to build a roadmap, and communicating with commercial and operations teams.
Requirements
- High proficiency in English
- 2+ years of software project management experience
- Bachelor’s degree in Computer Science or a related field, or an equivalent combination of education and experience
- Experience with JIRA and Confluence
- Advanced proficiency in enterprise ticketing systems (ServiceNow and Freshservice preferred)
- Proactive, detail-attentive individual; self-motivated, goal oriented, team player
- Exceptional interpersonal skills, open-minded, out-of-the-box thinker
- Ability to motivate and drive colleagues towards success
- Excellent analysis skills
- Exceptional presentation skills
- Capable of handling and managing multiple projects – excellent multitasking skills are must
- Any Scrum Master, PM or PO certification is a benefit
Benefits
- Flexible working environment
- Opportunities for growth and development
- Collaborative and dynamic team
- Competitive salary and benefits package
Requirements Summary
2+ years of software project management experience, Bachelor’s degree in Computer Science or a related field, Experience with JIRA and Confluence
