The Department Head - ServiceNow Implementation is responsible for coordinating and adapting ServiceNow modules and applications, ensuring quality assurance and compliance with best practices, security, and compliance specifications.
Requirements
- BSc/MSc in Economics-Informatics or comparable field of study
- Initial experience in leading teams and project groups
- Practical experience in Java Script and agile working methods (SCRUM)
- Fundamental knowledge of ITIL-based ITSM processes
- Proficiency in German and English