Leidos

Deputy Operations Manager

Join Leidos as a Deputy Operations Manager in Camp Springs, MD. Lead teams, enhance ServiceNow operations, and drive customer service excellence. $112K-$203K.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 10, 2025

We are seeking a Deputy Operations Manager to provide technical leadership, problem solving, customer service, risk management, and continuous improvement. The Deputy Operations Manager is responsible for supporting Operational Excellence for the 844th communications Group at three locations.

Requirements

  • Bachelor's degree in a relevant technical discipline or 8+ years relevant experience in Service Operations
  • Strong communication, presentation and facilitation skills
  • Multiple years of leading, managing or supervising teams
  • Customer service oriented
  • Currently possess an active Secret security clearance
  • Experience with a ticketing system such as Remedy, ServiceNow, etc.

Benefits

  • Pay Range $112,450.00 - $203,275.00
  • Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary
  • Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law

Requirements Summary

8+ years of experience in Service Operations, strong communication skills, and customer service orientation