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GFT
Desenvolvimento ServiceNow ITSM - 127461
ServiceNow ITSM Developer at GFT, Barueri. Customize ITSM modules (Incident, Change, Problem), workflows, Business Rules. JavaScript, ITIL expertise required. Competitive salary, certifications, flexible hours.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 22, 2025
We are looking for a ServiceNow expert to work on development, customization, and administration of the platform, focusing on the ITSM modules. The ideal candidate should have experience in ITIL processes, integrations, and automations, ensuring governance and efficiency of implemented solutions.
Requirements
- Proven experience in ServiceNow projects, working on ITSM modules (Incident, Change, Problem, Request, Knowledge)
- Domain knowledge of ServiceNow configuration and administration
- Knowledge of JavaScript for script development in ServiceNow
- Experience in creating workflows, Business Rules, UI Policies, Client Scripts, Catalog Items, etc.
- Understanding of ITIL processes and their practical application
Benefits
- Multi-benefit card
- Graduation, Postgraduate, MBA, and Language course scholarships
- Certification incentive programs
- Flexible working hours
- Competitive salaries
- Annual performance evaluation with a structured career plan
- Possibility of international career
- Wellhub and TotalPass
- Private pension
- Creche allowance
- Medical assistance
- Dental assistance
- Life insurance
Requirements Summary
Proven experience in ServiceNow, domain knowledge, and understanding of ITIL processes
