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EXL
Desktop Engineer
Join EXL as a Desktop Engineer in London. Leverage your 3-4 years of IT support experience and ServiceNow skills to enhance IT operations.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 12, 2025
We are looking for a proactive and enthusiastic IT Support Engineer to join our team on a fixed-term contract. This role is a great opportunity for someone with 3-4 years of experience in IT support or a similar field who is eager to learn, grow, and make a real impact.
Requirements
- 3-4 years of experience in IT support or a similar field
- Strong experience supporting Windows and macOS operating systems
- Demonstrable experience with Microsoft 365 and general IT troubleshooting
- Hands-on experience with ServiceNow or similar ITSM tools
- Strong understanding of general hardware, software, and network issues
- Fluent written and spoken English with excellent interpersonal skills
Requirements Summary
3-4 years of experience in IT support or a similar field, strong experience with Windows and macOS, and hands-on experience with ServiceNow
