IT Support Engineer

We are seeking a dedicated and proactive IT Support Engineer to join our IT team in London and be part of our global service desk team.

Requirements

• Proven service and ICT support expertise, preferably in a global organization
• Broad technical background with experience in Microsoft Windows and M365 environments
• Commitment to service improvement with a self-initiative, customer focused attitude
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Hands-on mentality and willingness to share knowledge
• Experience with IT service management tools (e.g. ServiceNow) and basic understanding of ITIL principles

Benefits

• A diverse culture full of mutual respect, teamwork and appreciation
• Empowerment and investment in professional and personal development
• Internal and external trainings aligned with business needs
• Opportunity to enhance German or English skills