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SpikeIT Global Solutions
Desktop Support Engineer – Part time
Desktop Support Engineer (Part-time) at SpikeIT Global Solutions in Jersey City, NJ. 7-10 yrs exp required. Azure, ServiceNow ticketing, Windows/macOS, Active Directory, ITIL expertise needed.
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
November 21, 2025
We are seeking a skilled Desktop Support Engineer with 7-10 years of experience to join our team.
Requirements
- 7-10 years of hands-on experience in desktop support or similar IT roles.
- Proven expertise in laptop deployment and user onboarding processes.
- Strong experience with Microsoft Azure, including Azure Virtual Desktop, Azure AD, and cloud-based desktop management.
- Proficiency in Windows and/or macOS environments, including troubleshooting and configuration.
- Strong knowledge of hardware components, peripherals, and networking fundamentals.
- Experience with ticketing systems (e.g., ServiceNow, Jira) and ITIL processes.
- Familiarity with Active Directory, Office 365, and remote desktop tools.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication skills to interact with end-users and cross-functional teams.
Requirements Summary
7-10 years of experience in desktop support, expertise in laptop deployment, and strong experience with Microsoft Azure
