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A&O IT Group
Desktop Support Engineer
Join A&O IT Group as a Desktop Support Engineer in Claremont, CA. Leverage ServiceNow for incident management, supporting Windows environments and mobile devices.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 20, 2025
We are seeking a Desktop Support Engineer to provide effective Deskside Support Services in accordance with the appropriate Performance Standards, handling incidents and service requests, and providing services to End Users.
Requirements
- Minimum 1-3 years of experience in Windows Desktop support
- Experience in Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow)
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory
Benefits
- Join our global team of over 1,000 engineer support heroes, and work with some of the world’s leading brands
- Work onsite with one of A&O IT Group’s key clients
Requirements Summary
Minimum 1-3 years of Windows Desktop support experience and experience in Windows 7-10, Microsoft Active Directory, and mobile device management
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