Desktop Support Supervisor

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun.

Requirements

• Bachelor of Arts/Science degree from an accredited college or university (management or technology discipline with significant computer coursework preferred) required, or an additional four years of related experience required.
• Three years’ experience with PC operations in a Help Desk environment is required.
• A+ certification required or the ability to obtain within 6 months of starting.
• 1 year of supervisory experience required.
• Must have or be willing to obtain an advanced Microsoft or Cisco certification.
• Extensive working knowledge of Windows operating systems and Office applications.
• Experience in hardware troubleshooting techniques required.
• Working knowledge of script and script deployment. Knowledge of PowerShell scripting a plus.

Benefits

• Medical/Dental/Vision Insurance
• Employee discount on loans
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Retirement Benefits (401K)
• Growth Potential