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NTT DATA
Desktop Support Technician
Desktop Support Technician at NTT DATA (Toronto, ON). Manage Windows/IMAC support, ServiceNow ticketing, Office 365. Requires 3yrs experience, A+, troubleshooting skills. PTO, 401k, health/dental/vision insurance.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 11, 2025
NTT DATA is seeking a Desktop Support Technician to join our team in Toronto, Ontario, Canada. The successful candidate will be responsible for performing various managed client services, including Windows, IMAC, Break Fix, and Desk Side Support.
Requirements
- 3 years desktop/technical Windows support experience
- ServiceNow ticketing system (or similar ticketing system)
- Office 365 support
- Windows troubleshooting, diagnosing, imaging/deployment and software installation
- Installation/Troubleshooting of Software/Hardware
- Proven customer service background
- A+ certification or equivalent skill set
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
Requirements Summary
3 years of desktop/technical Windows support experience, A+ certification, and strong customer service background
