Desktop Support Technician

NTT DATA is seeking a Desktop Support Technician to join their team in Portland, Oregon. This client-based position will focus on managing and supporting clients' desktops and related peripherals, including Windows, macOS, and other connected devices. The role involves on-site and remote support, system troubleshooting, installation, maintenance, and customer service. This position requires strong communication and technical skills.

Requirements

• 3+ years desktop/technical Windows support experience
• ServiceNow ticketing system (or similar ticketing system)
• Office 365 support
• Windows troubleshooting, diagnosing, imaging/deployment and software installation
• Basic A+ certification or equivalent skill set

Benefits

• Competitive salary
• Opportunities for professional development
• Inclusive and adaptable work environment