Desktop Support Technician I

AmTrust Financial is seeking a Desktop Support Technician to provide end-user support and install/maintain personal computer hardware and software. The role involves troubleshooting and resolving IT incidents, and working with other IT groups and external entities.

Requirements

• Associates degree or proven industry experience
• 2-3 years of experience in IT Desktop Support
• A+ Certification highly desirable
• Experience with Windows 10
• Knowledgeable in Microsoft Office Applications
• Working knowledge with Help Desk ticketing systems such as ServiceNow

Benefits

• Medical & Dental Plans
• Life Insurance
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off