We’re building a relationship-oriented bank for the modern world. CIBC needs talented, passionate professionals who are dedicated to doing what’s right for our clients. You’ll be responsible for providing investigation and second level support on client issues, technical issues, system/web site outages and questions from all internal and external application.
Requirements
- 5-7 years of experience in ServiceNow production support, DevSecOps practices, and IT operations
- Hands-on experience with ServiceNow administration, including workflows, business rules, and UI configurations
- Strong troubleshooting skills for ServiceNow integrations, scripts, and platform performance
- Hands-on experience with DevOps tools such as GitHub, GitHub Actions, Jenkins, JIRA, Azure DevOps
- Proficiency in scripting languages such as JavaScript, Python, or PowerShell
- Experience with ITIL frameworks and production support processes
Benefits
- competitive salary
- incentive pay
- banking benefits
- a benefits program*
- defined benefit pension plan*
- an employee share purchase plan
- a vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program