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Apside
ServiceNow Business Analyst
Join Apside as a ServiceNow Business Analyst. Leverage CSM & IRM skills to define requirements for Customer Care. Bachelor's & 5+ years required.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 28, 2025
The ServiceNow Business Analyst will be responsible for eliciting and validating requirements from business processes and defining and documenting business and technical requirements for the Customer Care and Onboarding teams.
Requirements
- Bachelor's degree in business administration, Information Technology, or a related field
- At least 5 years of experience as a Business Analyst
- Proven experience with ServiceNow, especially CSM and IRM
Requirements Summary
Bachelor's degree, 5+ years of experience, proven experience with ServiceNow
