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ServiceNow
Dir, Support Account Services Mgmt
Join ServiceNow as Director of Support Account Services in Hyderabad. Lead a team delivering high-touch support using ServiceNow expertise. 8-10+ years in leadership required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
June 25, 2025
The Director of Support Account Management (SAM) will lead a diverse and inclusive management team responsible for overseeing individual contributors who provide high-touch support to ServiceNow’s complex customers.
Requirements
- 8-10+ years of leadership experience
- At least 5+ years managing managers in a SaaS/PaaS environment
- Strong background in enterprise applications, cloud infrastructure, and SaaS/PaaS environments
Benefits
- Equal Opportunity Employer
- Accommodations for employees with disabilities
- Export Control Regulations
Requirements Summary
Leadership experience, managing managers, strong background in enterprise applications and cloud infrastructure
