ServiceNow

Dir, Support Account Services Mgmt

Join ServiceNow as Director of Support Account Services in Hyderabad. Lead a team delivering high-touch support using ServiceNow expertise. 8-10+ years in leadership required.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 25, 2025

The Director of Support Account Management (SAM) will lead a diverse and inclusive management team responsible for overseeing individual contributors who provide high-touch support to ServiceNow’s complex customers.

Requirements

  • 8-10+ years of leadership experience
  • At least 5+ years managing managers in a SaaS/PaaS environment
  • Strong background in enterprise applications, cloud infrastructure, and SaaS/PaaS environments

Benefits

  • Equal Opportunity Employer
  • Accommodations for employees with disabilities
  • Export Control Regulations

Requirements Summary

Leadership experience, managing managers, strong background in enterprise applications and cloud infrastructure