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ServiceNow
Director, Business Transformation & Strategy, Customer Success
Join ServiceNow as Director of Business Transformation & Strategy in Addison, TX. Lead AI integration and cross-functional initiatives. 10+ years required. Benefits include relocation support.
The Mothership
Expert/Leadership
ServiceNow Role Type:
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Job description
Posted on:
July 25, 2025
Director, Business Transformation & Strategy, Customer Success
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- A track record of developing and executing business strategies that drive measurable outcomes
- Experience leading cross-functional transformation initiatives with structured planning and delivery
Benefits
- Employee relocation sponsored
- Equal Opportunity Employer
- Accommodations
- Export Control Regulations
Requirements Summary
Strong analytical skills; able to leverage data to prioritize, measure, and adapt. Collaborative working style with excellent communication and influence skills across levels and functions. 10+ years of experience in strategy, transformation, consulting, or customer success within a global organization
