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ServiceNow
Director, Customer Outcomes Go To Market
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
DevOps
Human Resources Service Delivery
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 20, 2025
ServiceNow is seeking a seasoned Services Sales Leader to drive the Professional and Strategic Services business in the INDIA region. This role will focus on large, complex service engagements aligned with ServiceNow’s AI Platform, impacting customer engagement, retention, and value realization. The position requires coaching, mentorship, and building a high-performing GTM team.
Requirements
- 15+ years of enterprise software/services sales leadership in SaaS, consulting, or digital transformation
- Demonstrable experience selling or consulting with ServiceNow products
- Proven experience selling in India, understanding local buying processes and regulations
- Deep experience selling into CxO stakeholders with strong business case and value articulation
- Strong understanding of ServiceNow solutions (ITSM, ITOM, HRSD, CSM, etc.) and services GTM motion
- Exceptional collaboration skills
- Strong business acumen
Benefits
- Competitive compensation package
- Bonus
- Stock options
- Benefits
Requirements Summary
15+ years SaaS/consulting sales experience, ServiceNow product expertise, and strong sales & leadership skills in India. A leadership style focused on coaching and team development is expected
