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ServiceNow
Director, Expert Services
Join ServiceNow as Director, Expert Services in Sydney. Lead a consulting team, leveraging ServiceNow for AI and digital transformation. 5+ years leadership required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 26, 2025
The Director, Expert Services will oversee a team of consultants, guiding customer and partner delivery of solutions and providing strategic and technical leadership. The role requires 5+ years of leadership experience, 15+ years of consulting experience, and technical expertise in AI, SaaS platforms, and digital transformation.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Technical experience in SaaS platforms, enterprise architecture, or digital transformation
- Familiarity with ServiceNow or similar enterprise platforms is preferred
Benefits
- health and wellness programs
- remote work flexibility
- employee resource groups
Requirements Summary
5+ years leadership experience, 15+ years consulting experience, technical expertise in AI, SaaS platforms, and digital transformation
