Director, Human Capital Shared Services

We are seeking a dynamic and experienced Director, Human Capital Shared Services, to lead our high-volume, high-impact Human Capital Operations and Project Management function. This will oversee the continued evolution of our Shared Services Center (HR SSC), with a strong focus on Workday optimization, consultative HR service delivery, and scalable managed services models.

Requirements

• Twelve (12)+ years of progressive HR experience, including 5+ years in a leadership role within Human Capital Shared Services or HR operations with demonstrated success managing teams and large-scale projects.
• 3+ years of direct experience with Workday (HCM, reporting, and process optimization) and case management platforms (e.g., ServiceNow).
• Proven ability to lead in a matrixed, challenging environment with a strong focus on customer service and operational excellence.
• Deep knowledge of HR policies, procedures, and compliance requirements across multiple jurisdictions.
• Proven ability to manage high-volume operations while maintaining strategic focus.
• Strong analytical, project management, and communication skills.

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend