Director IT Operations

Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

Requirements

• 10+ years of BT experience, with at least 5 years in BT operations, site reliability engineering, service management, or customer service leadership roles in a mid-to-large enterprise
• 5+ years of proven experience leading cross-functional BT service delivery and reliability transformation initiatives
• Exceptional people leadership skills, with experience selecting, developing, and coaching BT operations and SRE teams
• Strong understanding of ITSM and SRE frameworks (e.g., ITIL, Google SRE principles) and modern service delivery practices
• Experience with observability and ITSM platforms (e.g., ServiceNow, Datadog, Splunk, Prometheus, Remedy, Jira Service Management) and automation/self-service capabilities

Benefits

• Hybrid model – up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership/certification reimbursement and more!