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Sony Interactive Entertainment
Director, IT Operations Support
Join Sony Interactive Entertainment in London as Director, IT Operations Support. Lead IT operations, leverage ServiceNow expertise, and enjoy hybrid work benefits.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
IT Asset Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 27, 2025
Director, IT Operations Support at PlayStation. Lead daily IT support operations, drive transformation through AI-powered automation, and shape the future of IT support.
Requirements
- Consistent record leading IT operations and service delivery in an enterprise environment
- Deep expertise with ITSM tools and practices, preferably ServiceNow
- Strong record of vendor and contract management for outsourced IT services
Benefits
- Discretionary bonus opportunity
- Hybrid Working (within Flexmodes)
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Café
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Requirements Summary
IT operations experience, ITSM tools expertise, and vendor management experience
