Director of Digital Technology - GRC (Governance, Risk, And Compliance)

We're seeking a Director of Digital Technology - GRC to develop and implement a comprehensive GRC program for the organization's IT environment. The ideal candidate will have 12+ years of related experience, with at least 5+ years of hands-on leadership experience in the Technology Governance Risk and Compliance field.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 12+ years of related experience, with at least 5+ years of hands-on leadership experience in the Technology Governance Risk and Compliance field
• Experience with Government and Regulated Markets mandates including regulator management and interaction
• Deep understanding of certification and attestation programs including SOX-404, EU AI Act, NIST AI RMF, NIST-CSF, Global Statutory Audit requirements, ISO standards, and other relevant regulations and standards
• Understanding of Federal compliance certifications and requirements such as NIST 800-53 and FedRAMP
• Demonstrated ability to build out scalable compliance systems and processes for complex environments and regulations
• Demonstrated ability to build and lead product development and implementation of ServiceNow’s IRM (Integrated Risk Management) platform and tooling
• Deep understanding of GRC principles, methodologies, and industry best practices
• Self-motivated, self-directed, and able to thrive in a fast-paced environment with a passion to make an impact
• Ability to work across the organization to evangelize and influence company IT compliance and governance efforts
• Demonstrated ability to interface successfully with customers and engineering teams in critical and challenging audits and conversations
• Strong leadership skills, strategy, analytical, problem solving, decision-making; and ability to work under minimum direction
• Prior experience at a SaaS, PaaS or IAAS Cloud company
• Master’s degree or related experience; certifications highly regarded

Benefits

• Equal Opportunity Employer
• Accommodations available for candidates with disabilities
• Export Control Regulations: All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities